Managed IT Services Coweta County is your IT office for the local area. Our clients in Newnan, Sharpsburg, Senoia, and Grantville know that they can reach us 24 hours a day, 7 days a week to make sure that their networks and technology stay up and running at all times.
4:32 am – The Phone Call
The phone rang at 4:32 am in our office right here in a Atlanta. It was a client of ours, a large law firm.
“Our computers aren’t working,” the frantic man on the other end of the line said. “We have a hearing in the morning and all of our paperwork is still sitting on the server. Help us!”
“OK.,” said Paul, one of our techs, “ What happened just before your system shut down?”
As Paul asked more questions, they discovered that someone had opened an email from an unknown source and then suddenly they couldn’t access any of their files. They could see the directories, but they can’t open anything.
Some more conversation and Paul discovered that they had a special legal program that allowed them to create legal documents. When the email was opened, it changed the program.
Interestingly, it wasn’t a virus that attacked the program, but just a piece of bad information that locked up their system. It changed a setting on the program so that no one had clearance to open anything.
Paul spent about half of an hour looking at the program and the code. He found the setting, flipped the (proverbial) switch and the entire system returned to normal.
We’re not sure if the law firm won the case, we know that they had everything that they needed in hand when they got there.
Managed IT Services Coweta County saves the day
By the way, it’s important to note that our team doesn’t sell or even work with the program in question. Paul worked hard to figure it out for the lawyers and was able to get then what they needed.
In Coweta County let Landon technologies be your IT department, 24 hours a day and seven days a week.
Managed IT Services Coweta County is based right here in the local area and we can help your company stay online and running every day all day.
Managed IT Services Coweta has one clear choice: Landon Technologies and its team of experts. We can keep your network and computers up and running any time, day or night.