Don’t let technology be a nightmare for you, get Managed IT Services Marietta. One of our clients in Marietta, GA, recently asked us what was one of our worst experiences on our 24-hour helpdesk. The answer was easy, “Wannacry.”
In May of 2017, a virus we released on the internet that held people’s computers for ransom. If you didn’t pay the company a specified amount of money, they wouldn’t allow you to have access to your files or computer. Called ‘ransomware’, it’s not a new concept, but Wannacry, the latest incarnation,got tons of press because it had gotten into millions of computers, allegedly.
The phones at Landon Technologies’ helpdesk went crazy! All day, we got calls from panicked clients asking us if they had it and what they could do.
To give credit where it’s due, there are some amazing antivirus technicians working for software security firms and they found the software and were able to scrub it out of systems within hours. We worked with our security people to analyze every network that we monitor and made sure that everything was clean. At this point we then erected additional firewalls that would filter out Wannacry and other viruses that exploited the same weakness in Microsoft’s systems.
We spent most of the day saying, “Let me check your network. No, you’re clean and we have already fixed the weakness.”
Some mornings the news can set up your entire day when you’re a technology helpdesk.
Managed IT Services Marietta is your premier computer and technology firm.
We are here to give small and mid-sized businesses the helpdesk that is so familiar in large corporations. We offer a complete line of technolgy services:
- Network installation, upgrades, and maintenance
- 24-hour network monitoring
- Desktop maintenance
- Software updates
- 24-7 helpdesk
Our team of technicians are the best in the business and not only specialize in technology, but also in customer service. After all, we don’t take of computers and networks, we take care of the people who need them.
Based right here in the Atlanta area, businesses in and around Marietta can count ou us for the things that a helpdesk should be deliver every time: a friendly and competent staff that can understand you and that you can understand.
Let Managed IT Services Marietta be your IT helpdesk.
Take advantage of our monthly IT Support plans and call us to get more info on Managed IT Services Marietta we can provide for your business today!
Also serving the following surrounding locations: Acworth, Alpharetta, Atlanta, Buckhead, Cumming, Duluth, Dunwoody, Johns Creek, Kennesaw, Marietta, Managed IT Services Milton, Roswell, Sandy Springs, Smyrna, Suwanee, Vinings and Woodstock.